Privacy Policy

1. Information We Collect

Information you give us directly

When you fill out a contact form or estimate request on this website, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We use this information to respond to your inquiry and, if you become a customer, to manage your project.

Information collected automatically

When you visit our website, basic technical information is logged automatically. This may include your IP address, browser type, the pages you view, and how you arrived at our site. This information helps us understand how our website is used and improve it over time.

Cookies and similar technologies

Our website may use cookies - small text files stored on your device - and similar tracking technologies. These are used to keep the site functioning properly and to help us understand visitor behavior through analytics tools. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and estimate requests
• To schedule and manage project consultations and work
• To communicate with you about your project or our services
• To improve our website and the experience of visitors
• To comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We work with third-party tools - such as form providers and analytics platforms - that may process data on our behalf. These providers are permitted to use your data only to perform services for us.
• Legal requirements: We may disclose information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: If our business is sold or transferred, customer information may be part of that transition.

4. Third-Party Links and Tools

Our website may contain links to third-party websites - such as Google Maps - that we do not control. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices of external sites or services.

5. Data Retention

We retain contact and project information for as long as it is reasonably necessary to fulfill the purposes described in this policy - generally for the duration of our business relationship and for a reasonable period afterward to handle any follow-up questions or legal obligations. Analytics data is typically retained according to the settings of the analytics platform we use. You may request deletion of your data by contacting us at the email address below.

6. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your personal information, subject to any legal retention requirements
• Opt out of any marketing communications we send you

To exercise any of these rights, email us at sales@horizoncitydeckandfence.com. We will respond within a reasonable time.

7. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will delete it.

8. Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or loss. However, no data transmission or storage system is completely secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically. Continued use of our website after a change is posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: